Privacy Policy

Last Updated: May 12, 2026

Welcome to Royal X Casino. Your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you access our platform at royalxcasinos.com.pk. By using the platform, you agree to the practices described here.

1. Information We Collect

We may collect the following information during your use of Royal X Casino:

  • Account Details: Your mobile number and any profile information provided during registration.
  • Payment Records: Transaction data related to EasyPaisa or JazzCash deposits and withdrawals. We do not store sensitive wallet credentials or PINs.
  • Device & Usage Data: IP address, device type, operating system, and in-app behaviour collected for security monitoring and performance optimization.
  • Support Interactions: Records of conversations with our customer support team via live chat or any other channel.

2. How We Use Your Information

Your information is used to:

  • Create and maintain your Royal X Casino account securely.
  • Process deposits and withdrawals accurately and without delay.
  • Detect and prevent fraud, unauthorized access, and abuse of the platform.
  • Send you important account notifications, promotions, and platform updates.
  • Improve our services based on anonymized usage patterns.
  • Comply with applicable legal and regulatory obligations.

3. Cookies

We use cookies to improve your experience, remember your preferences, and analyze platform performance. Essential cookies are required for security and core functionality. Non-essential cookies can be disabled through your browser settings at any time.

4. Information Sharing

We do not sell your personal data. Sharing is strictly limited to:

  • Payment Partners: EasyPaisa and JazzCash for processing transactions only.
  • Analytics Providers: Anonymized and aggregated data used for site performance tracking.
  • Legal Authorities: Disclosure to relevant authorities only when required by a valid legal process.

5. Data Retention

We retain your data for as long as your account is active or as required to fulfil legal obligations. Closed accounts may have their data retained for up to 5 years to comply with anti-fraud and financial regulations before permanent deletion.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correct: Ask us to update any inaccurate or outdated information.
  • Delete: Request deletion of your account and associated data, subject to legal retention requirements.
  • Opt Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact our support team via the Contact page.

7. Security

Royal X Casino uses SSL encryption and secure server infrastructure to protect your data. While we apply industry-standard security measures, no online platform can guarantee absolute security. We strongly recommend you use a unique, strong password and never share your login credentials with anyone.

8. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be posted on this page with an updated date. Continued use of Royal X Casino after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

For any privacy-related questions or requests: